Out of Hours Call Handling Service 2023
AWARD NOTICE CHP has an in-house Customer Resolution Centre (CRC) which handles all incoming calls to CHP between the hours of 8am to 5pm Monday to Friday. CHP are looking for a call centre that can manage out of hours calls from our residents during the hours of 5pm - 8am to include weekends, bank holidays, Christmas and New Year. These calls include emergency repairs, and signposting to relevant organisations/agencies when the Customer Resolution Centre is not open. CHP require the provider to have an allocated t...
Buyer
CHP
Value
£143,568
Published
29 Apr 2024
Closes
7 Dec 2023
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Open
Category
Services
Contract starts
29 Mar 2024
Contract ends
28 Mar 2026
CPV classifications
79510000
Telephone-answering services
Lots
Lot default Out of Hours Call Handling Service 2023
£132,000
AWARD NOTICE CHP has an in-house Customer Resolution Centre (CRC) which handles all incoming calls to CHP between the hours of 8am to 5pm Monday to Friday. CHP are looking for a call centre that can manage out of hours calls from our residents during the hours of 5pm - 8am to include weekends, bank holidays, Christmas and New Year. These calls include emerge...
Delivery: United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
29 Apr 2024
Awarded contract notice on Contracts Finder
Award notice · Web page
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Contains public sector information licensed under the Open Government Licence v3.0.