Insolvency Project
Assignment under the Market Research Framework MR130001. HMRC is committed to improving the service it offers to customers, and has recently adopted a new customer service approach for customers who have been in debt to HMRC. This research, with customers who have experienced the new approach, will provide evidence on customers' views and experiences of the new approach and will help us to identify any areas for improvement.
Buyer
H M REVENUE & CUSTOMS
Value
£21,327
Published
18 Oct 2017
Closes
6 Jun 2017
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Other N/A
Category
Services
Contract starts
13 Sept 2017
Contract ends
20 Dec 2017
CPV classifications
73000000
Research and development services and related consultancy services
Lots
Lot default Insolvency Project
£27,875
Assignment under the Market Research Framework MR130001. HMRC is committed to improving the service it offers to customers, and has recently adopted a new customer service approach for customers who have been in debt to HMRC. This research, with customers who have experienced the new approach, will provide evidence on customers' views and experiences of the...
Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
18 Oct 2017
Awarded contract notice on Contracts Finder
Award notice · Web page
Service Order - Insolvency Project - Redacted
Not provided
Service Order - Insolvency Project - Redacted
Tender notice · Word document
Contains public sector information licensed under the Open Government Licence v3.0.