Revenues & Benefits Customer Advisor

To facilitate the delivery of service for inbound customer contacts through multiple communication channels which include, face-to-face, telephone, written and e-mail communication. To contribute to the Business Units ability to comply with legislation, office practices, Service standards, Council Policies and contractual obligations within the administration of Revenues and Benefits. To support the team assigned to on a day to day basis. To support the team leader in planning and overseeing the team's performance...