Software Support for SPD Freeze Dryers

Essential software support for SPD freeze dryers from now until such time that all three freeze dryers have been wholly replaced or until software has been replaced / upgraded to be compatible with NIBSC network - this is estimated to take at least six years. PM Group set up the current system originally (wrote the software) and are familiar with NIBSC IT processes, however a formal service contract was not put in place. Support has not been guaranteed which is not acceptable for such critical items of equipment.