Voluntary and Community Sector Mental Health Support
HMRC wants to signpost and refer customers suffering with mental health problems to a suitable Voluntary and community organisation able to give specialist mental health support. 1) Service is a referral service available 24/7 through either warm handover from HMRC advisor in office hours or signposted for IVR messaging out of office hours. There will also be route in from successful VCS organisation into HMRC for tax advice and resolution for any customers with mental health barriers.
Buyer
H M REVENUE & CUSTOMS
Value
£375,000
Published
1 Dec 2023
Closes
13 Sept 2022
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Direct
Category
Services
Contract starts
13 Sept 2022
Contract ends
13 Mar 2024
CPV classifications
64214000
Dedicated-business telephone network services
Lots
Lot default Voluntary and Community Sector Mental Health Support
£375,000
HMRC wants to signpost and refer customers suffering with mental health problems to a suitable Voluntary and community organisation able to give specialist mental health support. 1) Service is a referral service available 24/7 through either warm handover from HMRC advisor in office hours or signposted for IVR messaging out of office hours. There will also b...
Delivery: United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
14 Oct 2022
Awarded contract notice on Contracts Finder
Award notice · Web page
Untitled document
Not provided
Contract signed · Word document
Contains public sector information licensed under the Open Government Licence v3.0.