People Waiting - Demand Planning

Project description - Within Adult Social Care at Essex County Council we are looking to review the way we manage demand flow and waiting lists. We are seeking information to understand best practice and whether there are certain tools and techniques used in the market to efficiently manage demand and queues. We are interested in what tools and techniques external organisations that are a similar size to Essex County Council use to effectively manage their queues and demand. Please note that this is not a call to t...