Emergency Capacity Contact Centre Services for the Vulnerable People Support Service
Contact Centre services based initially on outbound calls (inbound optional) to support vulnerable customers under self isolation strategies due to the impact and government response to Coronavirus-19
Buyer
Department for Work & Pensions
Value
£45,750,000
Published
15 Sept 2020
Closes
20 Mar 2020
Procurement details
Source
Contracts Finder
Region
Westminster
Procurement method
Selective
Category
Services
Contract starts
20 Mar 2020
Contract ends
19 Sept 2020
CPV classifications
79500000
Office-support services
Lots
Lot default Emergency Capacity Contact Centre Services for the Vulnerable People Support Service
£90,000,000
Contact Centre services based initially on outbound calls (inbound optional) to support vulnerable customers under self isolation strategies due to the impact and government response to Coronavirus-19
Delivery: North West · United Kingdom, North West, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
30 Apr 2020
Awarded contract notice on Contracts Finder
Award notice · Web page
n/a
Not provided
n/a
Tender notice · PDF
Contains public sector information licensed under the Open Government Licence v3.0.