Contact Centre System - Liberty SolutionCare Services & Support Renewal
One year's continued annual support and maintenance for the existing Liberty SolutionCare software system located in our Customer Contact Centre. The current Supplier provides a system for the Contact Centre which relates to Qmax, CC6/7 telephony, a Contact Centre portal, automated operator, call routing and, recordings.
Buyer
Your Homes Newcastle Ltd
Value
£39,697
Published
17 Oct 2023
Closes
30 Sept 2023
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Other Awarded Through Negotiation As The Solution Is Owned By The Successful Company And Therefore Only They Can Provide The Service And Support
Category
Services
Contract starts
30 Sept 2023
Contract ends
30 Sept 2024
CPV classifications
48000000
Software package and information systems
Lots
Lot default Contact Centre System - Liberty SolutionCare Services & Support Renewal
£40,000
One year's continued annual support and maintenance for the existing Liberty SolutionCare software system located in our Customer Contact Centre. The current Supplier provides a system for the Contact Centre which relates to Qmax, CC6/7 telephony, a Contact Centre portal, automated operator, call routing and, recordings.
Delivery: North East · United Kingdom, North East, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
17 Oct 2023
Awarded contract notice on Contracts Finder
Award notice · Web page
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