Oyster Cards Contact Handling Services
Awarded contract for the provision of Contact Handling Services, including a proportion of both telephony and written correspondence, for Transport for London's Oyster Card scheme.
Buyer
TRANSPORT FOR LONDON
Value
£11,500,000
Published
27 Feb 2026
Closes
30 Sept 2024
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Selective
Category
Services
Contract starts
31 Jul 2025
Contract ends
31 Jul 2029
CPV classifications
79510000
Telephone-answering services
Lots
Lot default Oyster Cards Contact Handling Services
£11,500,000
Awarded contract for the provision of Contact Handling Services, including a proportion of both telephony and written correspondence, for Transport for London's Oyster Card scheme.
Delivery: London · United Kingdom, London, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
27 Feb 2026
Awarded contract notice on Contracts Finder
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.