Awarded Contractocds-b5fd17-072a695a-db23-4d74-96cc-93b3f9ac4ee9

ISOP Strategic Delivery Partner

DWP Digital requires a strategic delivery partner to support the Intelligent Service Operations Programme (ISOP). This programme aims to transform DWP's digital service management by introducing intelligent automation, AI, and machine learning to improve efficiency, scalability, and citizen centric service delivery. The transformation will modernise legacy systems, reduce technical debt, and enable proactive service operations.

Buyer

Department for Work & Pensions

Value

£1,920,840

Published

24 Mar 2026

Closes

23 Jan 2026

Procurement details

Source

Contracts Finder

Region

Westminster

Procurement method

Selective

Category

Services

Contract starts

13 Mar 2026

Contract ends

12 Mar 2028

CPV classifications

72222300

Information technology services

Lots

Lot default ISOP Strategic Delivery Partner

£5,000,000

DWP Digital requires a strategic delivery partner to support the Intelligent Service Operations Programme (ISOP). This programme aims to transform DWP's digital service management by introducing intelligent automation, AI, and machine learning to improve efficiency, scalability, and citizen centric service delivery. The transformation will modernise legacy s...

Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom

Awarded contract notice on Contracts Finder

24 Mar 2026

Awarded contract notice on Contracts Finder

Award notice · Web page

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