Tenant Charter - Single Point of Contact

The London Borough of Lambeth (the Council) have recently introduced a Renters Charter (the Charter), published on the website here - www.lambeth.gov.uk/your-renting-rights The Charter provides advice and information to private renters in the borough about their rights and responsibilities. The Council wishes to procure a third-party provider to respond to requests for information and help via telephone calls made by persons making use of the information provided in the Charter. The successful provider will note th...