Revenues & Benefits Telephony/Chatbot Service
Call-off from G-Cloud 14 framework. Engage Chatbot/Virtual Assistant (Service ID 427[contact phone hidden]) Engage Telephony DTMF Self Service IVR (Service ID 671778185826929) Engage Telephony Voice and Survey Forms (Service ID 76578[contact phone hidden]) Contract period - 2 years with option for additional 1-year extension.
Buyer
Dorset Council
Value
£321,000
Published
23 Feb 2026
Closes
30 Nov 2025
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Selective
Category
Services
Contract starts
26 Dec 2025
Contract ends
25 Dec 2028
CPV classifications
48000000
Software package and information systems
Lots
Lot default Revenues & Benefits Telephony/Chatbot Service
£321,000
Call-off from G-Cloud 14 framework. Engage Chatbot/Virtual Assistant (Service ID 427[contact phone hidden]) Engage Telephony DTMF Self Service IVR (Service ID 671778185826929) Engage Telephony Voice and Survey Forms (Service ID 76578[contact phone hidden]) Contract period - 2 years with option for additional 1-year extension.
Delivery: South West · United Kingdom, South West, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
23 Feb 2026
Awarded contract notice on Contracts Finder
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.