Voice Platform
The contract relates to the Voice Platform for the Customer Contact Centre that provides a primary point of contact for customers of WLBC. The voice platform is a telephony solution and is an integral part of the Council's Customer Relation Management (CRM) solution.
Buyer
West Lancashire Borough Council
Value
£71,574
Published
8 Mar 2021
Closes
5 Mar 2021
Procurement details
Source
Contracts Finder
Region
Chorley and West Lancashire
Procurement method
Other
Category
Goods
Contract starts
31 Mar 2021
Contract ends
31 Mar 2024
CPV classifications
32552310
Digital telephone exchanges
Lots
Lot default Voice Platform
£71,574
The contract relates to the Voice Platform for the Customer Contact Centre that provides a primary point of contact for customers of WLBC. The voice platform is a telephony solution and is an integral part of the Council's Customer Relation Management (CRM) solution.
Delivery: North West · United Kingdom, North West, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
8 Mar 2021
Awarded contract notice on Contracts Finder
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.