1819CSTDTH Understanding the Trusted Helper Population
The aim of the research is to provide an understanding of the Trusted Helper population. Some customers require support to engage with us. Many customers find support they need through personal relationships, using friends/family members ('Trusted Helpers') as informal agents. We currently have little evidence on Trusted Helper experiences. We want to develop our insight to better understand this population (customer experience, skills & capabilities, needs, impacts) to inform our developing strategy and future bus...
Buyer
H M REVENUE & CUSTOMS
Value
£41,500
Published
7 Aug 2019
Closes
15 Jan 2019
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Other Full Tender Within Lot 3 Of The BEIS Research And Evaluation Framework For Suppliers Who Confirmed Their Interest In Receiving HMRC Research Commissions.
Category
Services
Contract starts
26 Mar 2019
Contract ends
30 Sept 2019
CPV classifications
73000000
Research and development services and related consultancy services
Lots
Lot default 1819CSTDTH Understanding the Trusted Helper Population
£41,500
The aim of the research is to provide an understanding of the Trusted Helper population. Some customers require support to engage with us. Many customers find support they need through personal relationships, using friends/family members ('Trusted Helpers') as informal agents. We currently have little evidence on Trusted Helper experiences. We want to develo...
Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
7 Aug 2019
Awarded contract notice on Contracts Finder
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.