Awarded Contractocds-b5fd17-021d389f-4604-4073-ac89-c05a2ddb339d

RM3815-Lot-2-Call-Off Teleperformance Call Off

Provision of contact centre services and related services to support a response to the COVID - 19 crisis, specifically mobilisation services for the provision of ID & Verification processing and tier 1 technical support ( Procured under RM 3815 Contact Centre Services framework).

Buyer

NHS Digital

Value

£56,000,000

Published

30 Sept 2021

Closes

16 Apr 2021

Procurement details

Source

Contracts Finder

Region

United Kingdom

Procurement method

Selective

Category

Services

Contract starts

15 Jun 2021

Contract ends

31 Mar 2022

CPV classifications

64200000

Telecommunications services

Lots

Lot default RM3815-Lot-2-Call-Off Teleperformance Call Off

£28,000,000

Provision of contact centre services and related services to support a response to the COVID - 19 crisis, specifically mobilisation services for the provision of ID & Verification processing and tier 1 technical support ( Procured under RM 3815 Contact Centre Services framework).

Delivery: England · United Kingdom, England, United Kingdom

Awarded contract notice on Contracts Finder

12 Aug 2021

Awarded contract notice on Contracts Finder

Award notice · Web page

Awarded contract notice on Contracts Finder

30 Sept 2021

Awarded contract notice on Contracts Finder

Award notice · Web page

RM3815-Lot-2-Call-Off Teleperformance Call Off 2 FINAL EXECUTED (3) 30.09.2021

Not provided

RM3815-Lot-2-Call-Off Teleperformance Call Off 2 FINAL EXECUTED (3) 30.09.2021

Document

RM3815 TP Call Off 2 Schedule 2 Part C Services - 30.09.2021

Not provided

RM3815 TP Call Off 2 Schedule 2 Part C Services - 30.09.2021

Document

RM3815 TP Call Off 2 Schedule 2 Part A Services

Not provided

RM3815 TP Call Off 2 Schedule 2 Part A Services

Document

RM3815 TP Call Off 2 Schedule 2 Part B Services - 30092021

Not provided

RM3815 TP Call Off 2 Schedule 2 Part B Services - 30092021

Document

Contains public sector information licensed under the Open Government Licence v3.0.