Awarded Contractocds-b5fd17-0089632f-83fc-40b2-b17a-382d0477e25f

Out of Hours Call Handling Services (2020)

L and Q Housing Trust require a service provider to deliver an out of hours customer services contact centre offering for all customer residents who require resolution to an emergency situation. In analysing routes to market L and Q has considered a number of potential frameworks and have chosen to conduct this procurement using the OJEU Open procedure. L and Q expect to conduct this procurement between May 2020 and the close of July 2020 with the intention of awarding a contract during August 2020 with mobilisatio...

Buyer

LONDON & QUADRANT HOUSING TRUST

Value

£1,760,000

Published

14 Aug 2020

Closes

29 Jun 2020

Procurement details

Source

Contracts Finder

Region

United Kingdom

Procurement method

Open

Category

Services

Contract starts

12 Aug 2020

Contract ends

12 Aug 2025

CPV classifications

79342300

Customer services

Lots

Lot default Out of Hours Call Handling Services (2020)

£1,760,000

L and Q Housing Trust require a service provider to deliver an out of hours customer services contact centre offering for all customer residents who require resolution to an emergency situation. In analysing routes to market L and Q has considered a number of potential frameworks and have chosen to conduct this procurement using the OJEU Open procedure. L an...

Delivery: United Kingdom

Awarded contract notice on Contracts Finder

14 Aug 2020

Awarded contract notice on Contracts Finder

Award notice · Web page

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