Website and e-commerce re-design, with integrated customer relationship management (CRM

For full details including an anticipated schedule of work and application details please see attached document. The Poetry Society (TPS) is tendering for service providers to work with us in replacing an end-of-life manual database with a fully integrated CRM, modernising a 10-year-old website for greater accessibility/discoverability. The work will have 5 phases (see II.2.4 for expanded detail): • Discovery • User Experience Design • Technical Development • Training and Implementation • Future support /...