Citywide Messaging - Market Engagement

The Contract is for the supply of secure, accurate and professional 24 hour, 365 days a year single point of contact for health professionals and the general public. The provider will be expected to provide a call handling function to centrally collate, monitor, and direct messages and referrals, according to their urgency, to the BCHC Integrated Multidisciplinary Community Teams (IMT). The IMTs consist of District Nurses and associated therapies (Occupational Therapy and Physiotherapy), as well as a wider “virtual...